Forward-deployed front office audit · LA & Orange County

Find out exactly what missed calls cost you. Then stop missing them.

An engineer from Revko embeds in your shop for a week. We pull 90 days of phone records, price every job that rang out, and hand you the rebuild plan. Then we build the front desk and dispatch system that plugs the leak, wired into the tools you already run.

No new phone numberKeeps your office staff$1,000, credited toward your build
Front office audit· finding 3 of 11Sample

After-hours calls, last 90 days

Worked example. Your report is built from your own call log.

Calls that rang out or hit voicemail61
Of which: ready-to-book jobs17
Booked by the next shop that answered11
Revenue walked, 90 days$38,400
LEAK: WEEKENDS · 6PM-8AM
Fix specified on p.9: 24/7 front desk + on-call dispatch escalation. Build quoted flat, scoped to this shop.

Booked jobs land on your board, not in another inbox. Routed automatically into:

ServiceTitanHousecall ProJobberGoogle CalendarQuickBooks+ 300 more
Week one · The audit

We don’t demo software at you. We sit in your office and find the leak.

Forward-deployed means exactly that: a Revko engineer works from your shop, on your phones, with your dispatcher, until the numbers are on paper.

01

We pull the records

90 days of calls, voicemails, and texts from your carrier and CRM. Every ring-out gets a dollar value using your own ticket averages, not industry guesses.

02

We watch the floor

How calls get answered, where dispatch stalls, what falls through after 5 PM and on Saturdays. We listen to real recordings with you. The painful ones too.

03

You get the report

The leak priced line by line, the rebuild plan, and a flat quote for the build. The $1,000 is credited in full if you have us build it. If not, the report is yours to keep.

After the audit · The build

Then we build your whole front office. Not a widget. The system.

Three pieces, installed and run by Revko, shaped by what the audit found in your shop.

The front desk

Maya answers, 24/7

Every call picked up inside two rings: overflow during the day, everything after hours. Maya qualifies like your best CSR. Scope, urgency, budget, address.

  • Books real slots on your calendar
  • Texts you the lead sheet during the call
  • Spam and robocalls filtered out

Dispatch

Emergencies reach a human

Burst pipe, no heat, gas smell: Maya recognizes a true emergency and escalates to your on-call tech by text, then call, until someone picks up.

  • On-call rotation you control
  • Job tickets cut straight to your board
  • Callbacks scheduled, not forgotten

The routing layer

Into your existing tools

Every call becomes a job ticket, a calendar slot, a customer record, and an invoice draft, in your existing tools. The integrations do the wiring; nothing gets re-keyed.

  • ServiceTitan, Housecall Pro, Jobber
  • Calendars, QuickBooks, review requests
  • 300+ tools. Your stack, unchanged.

Run by Revko, not handed to you.This isn’t software you manage. We monitor every call, tune the system weekly, and stay on the hook for the booking rate. The same engineer who did your audit owns your account.

The live demo · 30 seconds

Hear it before you book it.

Put your number in. Maya calls you back in about 30 seconds and treats you like a homeowner with a dead AC: scope, urgency, budget, address. Play along, push back, try to trip her up. Then the lead sheet she built hits your texts.

One call. No list, no spam. Or text DEMO to (619) 813-8053.

MLead sheet from MayaTexted to the owner during the callSample
CallerHomeowner· Pasadena 91104
IssueAC dead since 3 PM, two-story, 92° inside
UrgencyWANTS SOMEONE TODAY
BudgetOpen to replacement if repair > $1,500
BookedTomorrow 8:00 AM· first slot, confirmed
StatusON YOUR BOARD
Synced: job ticket · calendar · customer recordCall: 2 min 36 sec
The offer

One audit. Fixed price. Yours either way.

Forward-deployed
$1,000one-time · credited in full toward your build

The Front Office Audit

A week with an engineer on your floor and 90 days of your phone records on the table. You end the week knowing exactly what missed calls cost youand exactly what we’d build to stop it. A flat quote, not a sales call.

Book your auditLA & Orange County · HVAC and plumbing shops · 4 audits per month

What you walk away with

  • 90-day call analysis: every missed call priced with your ticket averages
  • Floor observation: where calls, callbacks, and dispatch actually break
  • The leak report: line-by-line, in writing, yours to keep
  • The rebuild plan: front desk + dispatch + routing, scoped to your shop
  • A flat build quote: and the $1,000 back if you green-light it
Straight answers

The questions every shop asks.

No. She gets her phone back. Maya takes overflow when both lines ring at once, and everything after 5 PM and on weekends. Your people handle the calls they want to handle; the system catches what used to fall on the floor.

No new number: you forward your existing line on the schedule you choose. No new software either. Jobs, customers, and invoices land in ServiceTitan, Housecall Pro, Jobber, or whatever you run today, routed in automatically.

Flat monthly, quoted in your audit report and scoped to what your shop actually needs. No per-minute billing, no surprise overages. The $1,000 audit fee is credited in full against the build.

Then you are running a tighter front office than most shops in the county, and you have the report to prove it. We will tell you not to buy the build. The audit is only worth doing because the answer is honest either way.

One more time

Your phones are leaking. Find out how much.

Book the audit, or let Maya call you first and earn it.